This Privacy Policy is a practical website policy designed for Hyperfarms Pvt Ltd and its current website operations. It should be reviewed with counsel if you need a formally vetted legal document for specific regulatory, contractual, or cross-border data obligations.
Scope
This Privacy Policy explains how Hyperfarms Pvt Ltd collects, uses, stores, and shares personal information when you use the Hyperfarms website, submit an enquiry, request a quotation, or otherwise interact with us regarding our automation systems, turnkey farm projects, and related services.
This policy is intended for website visitors, prospective customers, project leads, vendors, and other business contacts who engage with Hyperfarms through this website or associated communication channels.
Information We Collect
We may collect information that you provide directly to us, including your name, phone number, email address, farm type, farm size, product or service interest, project requirements, and any other details submitted through our enquiry or contact forms.
We may also collect limited technical information such as browser type, device information, IP address, pages visited, referring URLs, and approximate usage patterns to help us maintain, secure, and improve the website.
- Identity and contact details
- Farm or project-related business information
- Communication history with our team
- Technical and usage information generated when visiting the site
How We Use Information
We use collected information to respond to enquiries, prepare quotations, assess project fit, provide technical consultations, communicate about products and services, improve website performance, and maintain business records.
Where appropriate, we may also use the information to follow up on ongoing discussions, schedule calls or site assessments, support after-sales communication, or comply with legal and operational requirements.
- To contact you about your enquiry or quote request
- To evaluate automation, irrigation, climate, or turnkey project requirements
- To send project-related updates and service communications
- To maintain security, audit, and internal administrative records
Lawful Basis and Consent
Where required, we process personal data on the basis of your consent, our legitimate business interests, performance of pre-contractual steps requested by you, or compliance with applicable law. By submitting information through this website, you consent to our use of that information for the purposes described in this policy, subject to your rights under applicable law.
In preparing this policy, we have considered the framework of India’s Digital Personal Data Protection Act, 2023. Our interpretation of those obligations in this policy is practical and operational in nature and is not legal advice.
Sharing of Information
We do not sell personal information. We may share information with service providers and partners only where reasonably necessary to operate the website, deliver communications, support business operations, or fulfill project-related requests.
Examples may include website hosting providers, email delivery providers, analytics or infrastructure providers, internal team members, and implementation or support partners involved in a specific customer requirement.
- Website hosting and infrastructure providers
- Email delivery and communication platforms
- Professional advisers, auditors, or legal authorities where required
- Project execution or support partners where relevant to your enquiry
Email and Enquiry Handling
When you submit an enquiry through our website, the submitted details may be routed through a third-party email delivery provider so that our team can receive and respond to the request. We use this only for business communication related to your request and follow-up.
Please avoid sharing highly sensitive personal information through website forms unless specifically requested by our team through a secure process.
Cookies and Analytics
We may use cookies, logs, or similar technologies to support core website functionality, security, performance monitoring, and aggregated traffic analysis. These tools help us understand how the website is used and identify areas for improvement.
You can usually control cookies through your browser settings, although disabling some functions may affect site behavior.
Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, maintaining business records, supporting active engagements, resolving disputes, enforcing agreements, or complying with law.
Retention periods may vary depending on the nature of the enquiry, whether a project proceeds, and the operational or legal relevance of the information.
Your Rights
Subject to applicable law, you may request access to personal information we hold about you, request correction or updating of inaccurate information, request deletion where appropriate, withdraw consent where processing depends on consent, or raise a grievance regarding how your information has been handled.
To exercise these rights, contact us using the details below. We may need to verify your identity before acting on a request.
Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information processed. However, no website, transmission method, or storage system is completely secure, and we cannot guarantee absolute security.
Third-Party Links
This website may contain links to third-party websites, videos, or platforms. We are not responsible for the privacy practices, content, or security of third-party services, and your use of those services is governed by their own policies.
Contact and Grievance
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact Hyperfarms Pvt Ltd at info@hyperfarms.in or write to us at 249/326, 7th Cross, NS Palya Industrial Area, Bangalore 560064, India.
We may update this Privacy Policy from time to time. Material updates will be reflected on this page by revising the last updated date.